Terms of Service

We•Cycle Appliances
Effective Date: October 2, 2026
Phone: (623) 777-6651
Email: info@wecycleappliances.com

Please read these Terms of Service carefully before using our website or booking our services. By accessing our website or scheduling a pickup, you agree to be bound by these terms.


1. Services

We•Cycle Appliances (“We•Cycle,” “we,” “us,” or “our”) is an online appliance pickup and recycling service in Arizona. We offer Curbside and Full-Service pickup of refrigerators, commercial refrigerators, freezers, washers, dryers, ovens and ranges, dishwashers, microwaves and water heaters. Every pickup is fulfilled by Strong Junk Removal, a locally owned and insured pickup partner. You must be at least 18 years old to book a pickup.

2. Service Area

We serve Chandler, Gilbert, Mesa, Tempe, Queen Creek, Phoenix, Ahwatukee, Apache Junction and Scottsdale. The booking form only accepts addresses in these cities. Bookings outside our service area are cancelled and refunded.

3. Online Service

Booking, pricing and payment take place through our website. For questions, changes or cancellations, contact us through our website’s contact form or by email at info@wecycleappliances.com. We reply within 24–48 hours. You can also reach us at (623) 777-6651.

4. Booking, Pickup Days, and Time Windows

Bookings are made exclusively through our online booking form. Available days and windows are shown in the booking form and may change from time to time. Same-day bookings are not available.

  • Curbside: Monday, Wednesday and Friday, anytime between 5AM and 5PM. Appliances must be placed outside in the location you choose (in front of the garage or laying in the carport) by 5AM on your pickup day. No one needs to be home. Commercial refrigerators are Curbside only.
  • Full-Service: Wednesday and Friday, in a morning (8AM–12PM) or afternoon (12PM–4PM) window. Someone must be home to let our crew in.

Our driver texts you about 30 minutes before arriving. Your booking is confirmed only after payment is completed. We may reschedule an appointment because of weather, safety, crew availability or other circumstances outside our control, and we will notify you as early as possible. If a new date does not work for you, you may cancel for a full refund.

5. Pricing

Prices are calculated by our booking system from the appliances, quantities, service level and add-ons you select. Appliance pickup starts at $50. In each order, your most expensive appliance is charged at its full price and every other appliance type is charged at its lower combo price; extra units of the same appliance are charged at the additional-unit price. Full-Service adds $40; stairs add $30 and disassembly adds $25 on Full-Service bookings. Every booking is subject to a $50 minimum and a flat $4.50 service fee. Before you pay, we show your guaranteed total, and that is the amount charged. Prices shown in the booking form and your order confirmation control over any other price.

6. Accurate Booking Information

Your price is based on the information you provide. If, at pickup, the appliances, quantities, location, stairs, or disassembly differ from your booking, we may either (a) remove only the items you booked, or (b) with your approval before the extra work begins, remove the additional items or complete the additional work and charge the difference at our published prices through a secure payment link. We may cancel and refund any booking whose price was altered, bypassed, or calculated incorrectly because of a technical error or misuse of our website, and offer to rebook it at the correct price.

7. Payment

Payment is collected online, in full, at the time of booking through our secure checkout. Card payments are processed by Stripe. We do not accept cash, check, or any form of in-person payment. We do not store your full payment card information on our servers; all payment processing is handled by our payment provider and is subject to its terms and privacy policy.

8. Tips

Tips are optional, chosen at booking, and intended for the crew that completes your pickup. If your pickup is cancelled, your tip is refunded.

9. Cancellations, Rescheduling, and Refunds

To cancel or reschedule, contact us through our contact form or by email at info@wecycleappliances.com as far in advance as possible.

  • 24 hours’ notice or more: you may cancel for a full refund or reschedule at no charge.
  • Less than 24 hours’ notice: the booking may not be refunded.

Approved refunds are issued to your original payment method within 48 hours. Your card issuer may take additional time to post the refund.

10. Appliance Requirements and Items We Cannot Remove

Appliances must be empty of all food and liquids. Water heaters must be drained. Our driver will not take an appliance that still contains food or liquid, and we will contact you about any refund due for appliances we could not remove. We also cannot remove hazardous materials or any item prohibited by applicable law or local disposal regulations. We reserve the right to decline any item we determine to be unsafe or otherwise prohibited.

11. Text Messages

If you check the SMS consent box when booking, you agree to receive text messages from We•Cycle about your pickup, including booking confirmations, reminders, 30-minute on-the-way alerts, reschedule notices, payment links, and receipts. Message frequency varies by booking. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing purposes. See our Privacy Policy for details.

12. Property Access and Damage

By booking our service, you authorize our crew to access the areas of your property necessary to complete the job. Our crew takes reasonable care when navigating your property, including protecting floors, walls, doorways, and landscaping. Any claims of property damage must be reported to us within 24 hours of service completion.

13. Customer Responsibilities

You are responsible for ensuring that items to be removed are legally yours to discard or that you have authorization to have them removed. You agree to provide accurate access information, including gate codes, unit numbers, and any special instructions (such as carport or parking space numbers for Curbside pickups), at the time of booking. We•Cycle is not liable for items removed in error based on customer-provided instructions.

14. Recycling

Each appliance is assessed after pickup. Repairable units go to local independent appliance dealers for refurbishing, the rest are parted out, and what’s left goes to a recycling facility.

15. Insurance

Pickups are fulfilled by Strong Junk Removal, our locally owned pickup partner, who is fully insured. Your property and our crew are covered throughout the job.

16. Limitation of Liability

To the fullest extent permitted by Arizona law, We•Cycle shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our services or your use of our website. Our total liability to you shall not exceed the amount you paid for the service in question.

17. Indemnification

You agree to indemnify and hold harmless We•Cycle, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our services or violation of these Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Maricopa County, Arizona.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. The Terms in effect when you book apply to that booking.

20. Contact

If you have any questions about these Terms, contact us through our website’s contact form, by email at info@wecycleappliances.com, or by phone at (623) 777-6651.

Service fulfilled by Strong Junk Removal.

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